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Turkish Airlines Cancellation Policy: Cancel flights within 24 hours

Yes, you can get a refund from the airline, but for this, you need to check your eligibility first so that you can understand whether you are eligible for the free cancellation or not. You can check the eligibility by visiting the airline's official web page, where you can see the cancellation policies. But if you are unable to find the police, then you don't need to worry much. Just follow the information mentioned in the below section and get the refund without wasting your time.

Policies essential for the customer to get a full refund

According to the airline's cancellation policy, if the airline calls off your booking, you are eligible for a total return.

  • If the customer's name on the air ticket does not match any government-issued proof of ID, such as a passport, then you are not allowed to cancel your booking.
  • If you booked your seat by using the help of any other airline service provider page or third party trip service provider web page, then you need to talk to the same third party trip service provider agent because you are not allowed to call off your booking from the official web page.
  • If you have any health problems and you are unable to fly, you are required to submit your documents to the airline by speaking to a person, and then you can request a total refund.

If any natural disaster delays a flight, then to get the total amount in your bank account, you can contact the customer service department and claim a full refund without paying any penalty charges or deducting any amount. For more information, you can also connect with Turkish Airlines customer service, who will assist you and provide you with all the details.

How do I cancel my booking?

To cancel your booking here, you must have your booking reference number or PNR number ready. This 6-digit alphanumeric code can be found in the confirmation email that you receive while reserving the air tickets.

  • Then, visit the airline's official web page. You can find contact information on their “Contact Us” section (airline home page).
  • Now, specify that you want to cancel your flight reservation and provide the booking reference number and your last name.
  • Confirm details such as your flight dates, destinations, and customer's names to pull up your total booking.
  • Then, Request for booking call off and refund to the original form of payment such as Paypal, Credit Card, Debit card, etc. (if within 24 hours of purchasing the air tickets)
  • Remember, If outside 24 hours, then you need to confirm by inquiring about applicable cancellation penalties and charges.
  • Now, you need to ask for a confirmation code for the cancellation or a record of your booking call off request.
  • Then, Follow up after three days if the refund is not done or proceed. The Processing can take a maximum of 30 days.
  • Call or email to learn if your cancellation confirmation has been denied or if a refund has not been provided.

But if the tickets are done using any third party assistance, then for third party reservations, contact the online travel agency or directly because only they are allowed to make the cancellation.

Can I get a refund from Turkish Airlines if I cancel my flight?

Turkish Airlines' cancellation policy allows passengers to cancel their flights within 24 hours of booking for a full refund, provided the flight is booked at least seven days before departure. Beyond the 24-hour window, cancellation fees may apply depending on the fare type.

How to get a refund using a phone call?

To get your refund using the phone call, you are required to find the airline contact number first. You can find the contact number by visiting its official web page, which is turkishairlines.com. Then, in the “Contact US” section, you can see the airline's contact number for different regions. Pick the number as per your region.

  • Now, copy the number and paste it into your cell phone.
  • Place a call.
  • Now, you will start listening to the instructions. The instruction IVR menu commands. Here, you are required to follow all the commands.
  • In this command, first, you need to pick the language that you want to speak with the airline experts, such as English, Spanish, etc.
  • Then, in the last command, you need to pick the topic that you want to discuss with the experts. For example, to get a refund, please select refund on your dialpad.

When you follow all the commands without making any mistakes, your call will be redirected to one of the best customer service experts in the airline. Provide them with all the details that are essential to get a refund.

In conclusion

after reading all the above details, you now have enough information on how to get a refund from Turkish Airlines if you cancel your flight without taking assistance from other web pages. If you require other information related to air service, then you can use the alternatives also that you can find on the airline's official web page.