Customer support Call Us for Lowest Airfares +1-877-658-0437
Lowfaresfinder Blog

Can I get a refund for cancelling flights?

Travel plans can be unpredictable, and sometimes you need to cancel a flight. The reason could be anything and about which you need not to share detail to detail with the airline. Before flying with any airline you should know about the policies and regulations that are there for the flyers. It is advisable for your good so that later you don't get confused with the policies. Canceling a nonrefundable fare will result in an e-credit for the full amount paid (minus any cancellation fees, depending on fare type and route). Understanding the refund policies of the airline you're flying with is crucial to avoid unnecessary expenses and stress. If you're flying with Alaska Airlines, here's everything you need to know about their cancellation and refund policies to help you navigate your options.

1. Alaska Airlines' 24-Hour Cancellation Policy

Alaska Airlines offers a customer-friendly 24-hour cancellation policy, which allows you to cancel your flight for a full refund if done within 24 hours of booking. This policy applies to all ticket types, including non-refundable tickets. It's designed to provide a grace period for customers to make changes without financial penalties. Here are the key points:

  • Eligibility: All tickets purchased directly from Alaska Airlines.
  • Time Frame: Must cancel within 24 hours of your booking.
  • Refund: The total refund will be reflected in the original account.

This policy is particularly beneficial if you realize you made an error in your booking or if your plans change shortly after purchase. Remember, this only applies if your flight is booked at least 24 hours before the final departure.

2. Non-Refundable Tickets

Most tickets sold by Alaska Airlines are non-refundable. However, there are still ways to recover some value if you need to cancel:

  • Canceling More Than 24 Hours After Booking: If you cancel your non-refundable ticket more than 24 hours after booking, you won't receive a cash refund. Instead, you will get a credit towards future travel on Alaska Airlines, minus any applicable change fees.
  • Change Fees: Alaska Airlines generally does not charge change fees for its Main Cabin and First Class fares. However, Saver fares (the most restrictive and least expensive option) cannot be changed or canceled outside the 24-hour window.

This policy allows some flexibility, but it's essential to be aware of the limitations, especially if you're booking Saver fares.

3. Refundable Tickets

Refundable tickets offer the most flexibility:

  • Full Refund: If you cancel a refundable ticket, you will receive a full refund to the original form of payment, regardless of when you cancel.
  • Higher Cost: Refundable tickets are typically more expensive, but they provide peace of mind for those who might need to change their plans.

Refundable tickets are a good option if your travel plans are uncertain or if you prioritize flexibility.

4. Special Circumstances

Certain situations may allow for a full refund or additional flexibility, even with non-refundable tickets. These include:

  • Schedule Changes: If Alaska Airlines changes your flight schedule significantly (typically by more than an hour), you may be eligible for a full refund.
  • Illness or Death: In cases of serious illness or death, airlines, including Alaska Airlines, often provide refunds or waive change fees. Documentation such as a doctor's note or death certificate may be required.
  • Military Orders: Active duty military personnel who receive orders that affect their travel plans can often receive a refund or have fees waived.

For these special circumstances, it's best to contact Alaska Airlines directly to discuss your options and provide the necessary documentation.

5. Cancel Your Flight via Online

Canceling your Alaska Airlines flight can be done through various channels:

  • Online: Log in to your Alaska Airlines account, navigate to your trips, and follow the prompts to cancel your flight.
  • Mobile App: The Alaska Airlines app also allows you to manage your booking and cancel flights.
  • Telephone: For assistance, contact Alaska Airlines' customer service number. Anticipate possible wait delays, particularly during periods of high travel demand. Thus, do not call at such a period.

Having your booking reference and personal details handy will expedite the process.

6. Refund Processing Time

If you are eligible for a refund, it's important to understand how long it might take to receive it:

  • Credit Card Refunds: Typically processed within 7-10 business days.
  • Other Forms of Payment: Refunds for other payment methods, such as debit cards or cash, may take longer, up to 20 business days.

While Alaska Airlines strives to process refunds promptly, it's a good idea to monitor your account and follow up if necessary.

7. Maximizing Refund Opportunities

Here are a few tips to maximize your chances of getting a refund:

  • Book Directly with the Airline: Avoid third-party booking sites, as they often have additional restrictions and fees.
  • Consider Travel Insurance: Depending on the policy, travel insurance can cover cancellations for various reasons, including those not covered by the airline.
  • Stay Informed: Keep an eye on any changes to Alaska Airlines' policies, as these can affect your rights and options.

Conclusion

Understanding Alaska Airlines' cancellation and refund policies can save you time, money, and stress. Whether you book a non-refundable ticket and rely on the 24-hour window, opt for a refundable fare, or encounter special circumstances, knowing your options will help you make informed decisions. Remember, flexibility often comes at a cost, but it can be worth it if your travel plans are uncertain. Always read the fine print and consider your needs before booking. Safe travels!