Request a Refund on Cathay

When requesting a refund from Cathay, one must go to the airline's official website and complete the refund form. Additionally, if you purchased your ticket directly from Cathay Pacific, you can access Manage Booking and submit a refund request. As an alternative, you can speak with an airline customer service representative to inquire about the refund. However, you must read the terms and conditions attached to your ticket before attempting to request a refund.

What is Cathay Pacific's Refund Policy?

To avoid financial loss, it is essential to understand the airline's refund policy after reading the cancellation policy. In accordance with airline policies, a passenger will obtain a complete refund if their flight ticket is canceled within 24 hours of booking. Additionally, the following are additional options for getting a full reimbursement:

You may request a refund for the portion of the airport tax you did not use in certain situations, such as when your flight is canceled or you are not allowed to board.
Refunds are unavailable for booking, reissuing, or payment surcharge fees.
If the airline cancels a flight, passengers will be reimbursed if they decide not to board the substitute aircraft.
You are entitled to a refund if the airline cancels the flight and schedules a different one that does not fit with your schedule.
In any class of travel, passengers are also entitled to reimbursement for fully flexible tickets.
As per the Cathay Pacific refund policy, travelers can get the full refund if the ticket is revoked within 24 hours of purchase and seven days before the scheduled departure.
In an emergency—like the death of a family member or a medical problem—people are also entitled to a full refund.

What is the Cancellation Policy?

When it comes to flight cancellations, Cathay Pacific has its own policies, just like a lot of other well-known airlines. These rules typically change based on the kind of ticket bought, the fare class, and other pertinent factors. The airline's policy is described below:

You can call off your flight within 24 hours of reservation and seven days before the departure without paying any additional fees. It is noteworthy that this regulation does not apply to every international flight.
This airline's 24-hour cancellation policy is only applicable to flights that depart or arrive in the United States or Canada.
To receive a complete refund, the ticket must be immediately canceled within 24 hours of purchase.
Travelers have until check-in close to revoke their tickets. After the check-in procedure is complete, further cancellations will not be accepted.
Cancellation requests can be submitted via the official website, the mobile application, or the airport. The cancellation request must be made via these channels.
Every passenger who requests a cancellation will be charged a certain amount by the policy.
Refundable tickets typically offer you greater flexibility with regard to cancellations, while non-refundable tickets typically have more stringent policies.

Must Read: What is the Cathay Pacific Cancellation Policy?

How to Cancel a Ticket?

You might be curious about how to cancel your ticket after reading the policy. The following are several methods to cancel your ticket in order to make things easier and faster for you.

Online through the website: The processes listed below make it simple for customers to call off their ticket by the airline's cancellation policy:

Kindly go to the official website of Cathay Pacific.
The next step is to go to the homepage and choose 'My Trip.'
You now need to enter the required information to access your account.
After logging in, select 'Manage my bookings' from the menu.
Just choose 'Flight cancellation' to initiate the cancellation process.
If a cancellation fee must be paid, it will be displayed on the screen. To receive the refund amount, make sure you fill out the refund form.
At this point, the cancellation procedure will be finished, and your registered email address or phone number will receive a confirmation email or message.

Making a Phone Call: The airline provides a practical and user-friendly way to cancel flights by making phone calls. By calling the Cathay customer service number listed on their website, customers can cancel their flights. A representative will assist you with the cancellation process after you've connected. Customers will be required to give their flight information, including last name and booking reference number, during the call to verify their eligibility. The executive will help fill out the refund form and, if qualified, cancel the ticket.

By visiting the airport: Making direct contact with an airline customer service executive at the airport is among the easiest ways to cancel a ticket. You can meet the executive at the airport help desk to directly cancel your flight. A passenger on an international flight has three hours prior to the departure to cancel their ticket. Domestic travelers, on the other hand, have up to two hours before departure to cancel their tickets.

Conclusion

By contacting an airline customer executive or directly filling out the refund form on the airline's website, passengers can request a refund for their cancelled flight. To make informed decisions and possibly avoid cancellation fees, it's critical to understand the specifics of the airline's policy, including the fare categories and the ticket classes. Although the 24-hour rule provides an excellent opportunity for free cancellations, it is important to comprehend the specific terms and conditions associated with your specific ticket type.

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