What Does Ryanairs 24-Hour Policy Entail?

Ryanair has been present in the aviation industry for over 40 years, and with a fleet size of 605, they are offering flights to more than 200 domestic and international destinations. The airline automatically becomes the favorite when it comes to affordable flight deals with decent inflight services. Their post-booking services make them even more special. The 24-hour rule of Ryanair, where a passenger is eligible to make any change to their flight for free.

Ryanair 24-hour Rule

Ryanair aims to provide maximum flexibility to its passengers, and the 24-hour rule Ryanair is one such facility that makes travel easy and hassle-free. According to this rule, any passenger, regardless of their ticket type, is eligible to alter their ticket within 24 hours of their booking, and the airline will not impose any fee or charges for these changes. Here are some possible changes that can be made without being liable to pay fees:

Name Correction: Ryanair has the right to stop the passenger from boarding the flight if their name does not match the government ID. Avoid this from happening by rectifying your name for free within 24 hours of the reservation.
Flight Change: The airline allows the passengers to change the date or destination without being liable to pay the change fee. However, they must pay the difference in fare between the flights. It is strictly unavoidable under any circumstances.
Flight Cancelations: The passengers who have booked their flight with Ryanair can cancel it for free within 24 hours of their booking for free. However, when making the flight cancelation request, there must be at least seven or more days left before flight departure to enjoy the benefit of the 24-hour rule.

How do I contact Ryanair?

Passengers who have booked their flight with Ryanair have the option to modify their flight ticket within the first 24 hours of booking without incurring a fee. However, there are specific rules and regulations that apply, so it's important to be familiar with the policies before making any changes. Travelers are advised to contact the Ryanair customer service agent for detailed information. There are several ways to contact Ryanair. Here are some possible contact options.

Phone Call: The most common option for passengers to connect with an airline agent is through a phone call. It facilitates the passengers with real-time assistance. The agent on the phone will help the travelers with booking, cancelation, or modification of the existing flight ticket. To connect with an agent of the airline, here is the procedure to follow:

Ryanair provides various numbers depending on the airline's live location. You can easily find the appropriate number in the ‘Contact Us' section of Ryanair.
Once you select your location and tap on search, the number will be displayed on the screen.
Dial the number and listen to the IVR.
To book your flight with Ryanair, Press 1.
To get the status of your service ticket, Press 2.
To cancel your booking with Ryanair, Press 3.
To get a person on the phone, Press 5.
To return to the main menu, Press #.
Once the agent joins you on the call, discuss your concern with the agent in detail.

Chat: Most passengers prefer to make a call to the agent and therefore, sometimes passengers may find the calling lines busy. In such a case, chat is an appropriate alternative. The average wait time here is just 8 minutes. You can easily get a chat person. Here is how to do it:

Visit the official website of Ryanair.
Scroll to the bottom of the page and find the ‘Contact Us' option.
Look for the chat icon displayed on the bottom right corner of the page.
. A chat window will open on your screen and ask you various questions.
Select a query and answer the bot-generated quick questions.
Based on your answer, you will be provided a pre-decided solution.
If you still want to continue, ask for a person to join the chat.
The airline will soon assign you a live person.
Continue to chat with the agent and get your query resolved in minutes.

Email: According to reviews, email is the slowest communication channel, so most passengers avoid using it. Selecting the email option for an urgent inquiry is not recommended, as it may take 24 hours or more to receive a response from the Ryanair customer service team. However, if you want to submit feedback, seek detailed information, or provide a suggestion after traveling, email is the most appropriate option because the airline can provide a comprehensive response and assist you better. Please note that the airline does not provide an email address, so passengers will need to fill out their email form. Here's how to do that:

Visit the official website of Ryanair.
Click on the ‘Contact Us' option.
Tap on the Queries and Feedback.
On the next page, you will have to select the reason for your contact.
After choosing the specific reason, a related form will appear on the screen.
Enter the booking reference number, customer name, and email address.
Provide your contact number and other details in the suggested box.
Type your concern briefly in the comment box and attach the related files.
Go through the terms and conditions and submit the form.

The airline will respond to your email. They can take up to 24 hours to 10 working days to get back to you.

Must Read: Can You Communicate with Someone on Ryanair?

Conclusion

Ryanair's 24-hour rule states that passengers are eligible to modify their tickets for free within 24 hours of booking, regardless of ticket type. Any passenger who wants to make a detailed inquiry regarding this rule or policy can communicate with their agent. The abovementioned information will take you through various communication channels to connect with their agent.

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