Turkish Airlines Cancelation Policy

Turkish Airlines is a renowned Turkish airline that operates to around 350 destinations in Asia, Africa, Europe, and the Americas. Passengers who have booked a flight ticket for one of these destinations and now want to cancel it might be worried about the ticket price they have paid. Do not worry; the airline charges passengers for unused tickets. They can cancel the ticket anytime and get a refund.

However, certain guidelines can save the interests of the airline and the passengers.

Cancelation Policy of Turkish Airlines

Refundable Ticket: Passengers with refundable tickets can cancel their tickets at any time before departure and receive a full refund. The airline does not impose any charges or penalties for canceling these flight tickets.
Non-Refundable Ticket: These tickets are comparatively and have no security against flight cancelation. The airline may forfeit the entire ticket price refunding only the government charges and taxes.
24-hour Rule: The airline offers a 24-hour risk-free period for passengers to cancel their flight tickets. According to the Turkish Airlines cancellation policy, if a passenger cancels their ticket within this period, regardless of the ticket type, they will not be charged any fees, and the airline will provide a full refund of the ticket price.
Medical Emergencies: Passengers who are unable to board the flight due to a medical issue can apply to cancel their flight by submitting medical reports. The airline will cancel their ticket without making the passenger liable for paying the flight cancellation charges.
Involuntary Cancelation: If an airline cancels your flight, you can seek compensation in excess of the refund amount. If an airline has to cancel a flight, it will notify passengers in advance and refund the ticket amount to the method of payment.

What is Turkish Airlines' refund policy?

Customers who have not traveled with the airline receive refunds. However, there are a few requirements that must be met before receiving a refund from the airline. If not, the airline may charge additional fees, and in some cases, they may forfeit the full amount of the ticket. Before canceling a flight, one must review the airline's refund policy. Here is the refund policy of Turkish Airlines:

The passengers must be at the airport on time to catch their flight; otherwise, the airline will forfeit the entire value of the ticket, and the customers will not be eligible for a refund.
When canceling an airline ticket, it must be unused. If it is partially used, the airline will only begin a refund for the unused portion of the ticket.
According to the Turkish Airlines Refund policy, if the flight is more than three hours late, travelers can organize another flight and cancel the first. The airline will refund the full amount of the ticket.
Passengers who have booked through a travel partner must contact their agent with any questions about refunds or cancellations.
The reimbursement voucher supplied by the airline is valid for one year after it is credited to the passenger's travel account.

How do I cancel and get a refund from Turkish Airlines?

Passengers who want to cancel Turkish Airlines flights must submit a cancellation request to the airline. There are several ways to cancel a flight and raise a refund request.

Official Website: To cancel your flight ticket through the official website of the airline, follow the steps below:

Visit the official website of Turkish Airlines.
Click on the ‘Manage My Booking.' option.
Enter the last name of the passenger along with the PNR number.
Click on continue and access your booking.
Select the flight you want to cancel and choose the flight cancelation option.
Proceed with the on-screen instructions and get your flight canceled.

Phone Call: Passengers who are looking to get assistance with flight cancelation can call the airline agent. They will request a cancelation on your behalf. Here is how to cancel your flight:

The airline provides different numbers based on the region.
Find the accurate number to reach the nearest call center of the airline.
Dial the number and follow the IVR to join a person on the line.
Share your booking details with the agent to help them to locate your flight ticket.
Ask the agent to cancel your flight ticket.
The agent will cancel your flight ticket and share the details with you through email.

Airport Cancelation: Passengers looking for last-minute flight cancelation can directly reach the airport. Locate the airline's helpdesk at the airport. Provide your ticket details to the agent and ask them to cancel your flight ticket. The agent will soon cancel your ticket.

Once the flight has been canceled, the airline will immediately release the refund amount to the passenger's account. The passenger does not have to apply for a refund. However, if you have any queries, you can always contact their agent for help.

Conclusion

There are certain instances when a passenger may need to cancel their booked flight. In such cases, the airline will impose a penalty for the cancellation and refund the remaining amount to the passenger's account. The information above highlights the key points concerning flight cancellation and refunds with Turkish Airlines. For further details, it is recommended to get in touch with the airline's agent.

Recent Blogs